Terms and Conditions

By placing an order the buyer accepts the terms of sale and delivery as set forth below.

Guaranteed price

Lenzen Online Shop guarantees the prices displayed on its website. The prices include 21% VAT

Shipping costs

Lenzen Online Shop charges €4.45  per shipment within Benelux.


Orders are placed on line. You will receive confirmation of your order by e-mail. All goods can generally be delivered from stock. Your invoice will be included with your delivery.


Payments are made online.


Any dispute is subject to the jurisdiction of the court of the district of the supplier in which the company.s head office is situated. Belgian law alone applies.

Conditions of use
  • The user is familiar and satisfied with the contact lenses and solutions ordered.
  • Lenzen Online Shop delivers the contact lenses in accordance with the information provided by the buyer.
  • The lens details you provide Lenzen Online Shop are no more than 12 months old.
  • The user has his/her eyes checked by a contact lens specialist regularly, and preferably every six months.
  • Lenzen Online Shop guarantees the quality of its products, but is not responsible for tolerance of the products and possible consequences for the eyes.

Lenzen Online Shop guarantees the quality and usability of the products it delivers, as these are presented in the CE-productinformation of the manufacturer. This guarantee does not apply if the defect is due to lack of care or willful damage or inattention.